Microsoft Teams Training & Services


Microsoft Teams is the chat-centered workspace that is integrated with Office 365. It gives teams instant access to everything they need in a dedicated hub for teamwork where chat, content, people, and tools live together in Office 365.

Technology can play a vital role in reducing the impact of COVID-19 on people and organizations, including helping people stay productive at work when they’re not able to be there physically. Use these resources to get your users up and running on Teams and reach out to iV4 for assistance.


Watch our Microsoft Teams Office Hours

Watch a demonstration of Teams features and advice from iV4 on Teams best practices.









Who Can Access Microsoft Teams?

If you have Office 365 (Business Essentials, Business Premium, E1, E3, E5) then you already have Microsoft Teams. But what you can do with Teams depends on your licensing and the add-ons you have. Learn more about Microsoft Teams license options here.

You need to be an Office 365 global administrator or user management administrator to manage Microsoft Teams licenses in the Office 365 admin center. 

Go To Microsoft Teams Access FAQs>>>


What Does Microsoft Teams Offer Businesses Operating Remotely?

Communicate: Whether you have 20 employees or 200 employees – Teams allows them to talk and chat in one place.

Productivity: Schedule internal and client meetings, chat with colleagues, work on projects, and meet with your team when you can’t be in the office.


Collaboration: Work together in Office applications in real-time: Word, PowerPoint, Excel. Edit, access, and share files with built-in search capabilities that make it easy to find what you need.

Cybersecurity: Teams’ advanced security controls including data loss prevention, access controls, retention policies, and more to keep sensitive data safe against unauthorized access.

Webinar On-Demand

Using Microsoft Teams as Your Business Phone

Register to learn:

  • Benefits and cost savings of replacing PBX with cloud-based solutions
  • What’s required to replace traditional PBX
  • Microsoft Teams licensing scenariosOrganizing Teams structure



how to use teams as phone system

Webinar On-Demand

Working Remotely With Microsoft Teams

What's covered:

  • Organizing Teams structure
  • Demonstration of Teams features: chat, calls, meetings
  • Teams Security
  • Teams Licensing


Microsoft teams training webinar

User Training Guide

A compilation of resources for users who are new to Teams.

What's covered:

  • setting up a team
  • creating channels
  • managing meetings
  • chats and calls
  • file collaboration

Microsoft Teams User Training

Quick Start Guide

Visual overview of Teams tools and functions.

What's covered:

  • singing in
  • starting a conversation
  • making calls
  • working with files
  • @mention someone

Microsoft Teams Quick Start Guide

Virtual Office 365 and Teams Training by iV4

Known as an Office 365 Immersion Experience, iV4's Microsoft certified trainers can virtually deliver training for your users or admins on tools within the Office 365 product suite.

iV4 has delivered sessions on: Teams, SharePoint, OneNote, OneDrive, Outlook and general Office 365.

What is an Office 365 Immersion Experience?



Additional Teams Resources:


More to consider:



How do I get access to Microsoft Teams? FAQs
I have an Office 365 subscription. Why can’t I access Microsoft Teams?

If you have a personal Office 365 subscription, you won't be able to access Microsoft Teams. To access the app, you need one of the following Office 365 license plans:

  • Business Essentials
  • Business Premium
  • Enterprise E1, E3, or E5

If you’re licensed for a non-suite plan like Skype for Business Online Plan 2, then you won’t be able to get the app. Talk to your IT admin or iV4 about changing your license or purchasing additional licenses for your company.

Once you’ve got the right plan, your IT admin will need to make some additional changes to enable full functionality. If you happen to be that admin, here's more information for you.


I think I have the right Office 365 license. Why can't I access Microsoft Teams?

Your company's IT administrator needs to flip the switch to give you access to Microsoft Teams.

IT administrators may also need to do additional configuration work, such as updating firewall policies, to ensure employees can fully use Microsoft Teams. Reach out to iV4 if you're not sure how to do this.

If you're the IT admin, here's the information you need to enable the app and configure things correctly. 

Is there a free version of Microsoft Teams I can use?

Short answer, yes there is a free version Teams. If you're signed in to an Office 365 work or school account, you won't be able to sign up for Teams free.

Before you sign up educate yourself on the differences. Here are some of the key differences between Teams free and Teams.

Are there free online Microsoft Teams training materials?

Tons! Microsoft has extensive documentation, guides and videos for both IT pros and end users. 

iV4 can also deliver virtual training for admins or end users.

iV4 Microsoft Teams Consultants can help:

Enable collaboration: we can set up a six-month trial of Office 365 E1 and migrate your users

Single source of truth: if you already have Office 365 but aren’t ready for remote working, we can deploy Teams and SharePoint

Optimize & Secure: if you have Office 365 and are already remote working, we can support you with network traffic optimization, security hardening and governance

Business Process: we can deploy business process using Office 365 tools to help you engage with customers and staff

Microsoft Teams Consulting